It LIVES!
What a harrowing weekend....so just as I was about to post my last post on my new beloved travel mug, my computer decided to commit suicide. It wasn't opening browsers properly so I restarted it...except it wouldn't finish restarting...it just sat depressingly at the two-tone blue screen with the little XP logo...taunting me....daring me to try pushing restart again....
Not having backed up since late October, my heart nearly stopped...but that was the easy part...next came the phone calls to BestBuy to find out whether I could take the computer in to Future Shop since we don't have a BestBuy here (I'm under the service warranty right now)...first answer? "No, mail it to Ottawa"...ya right. Second answer..."Yes, I'm incompetent"
Stage 2 involved calls regarding the restore disks just in case I had to reformat and reinstall....Future Shop informed me that BestBuy ERRONEOUSLY told me that my computer required only a push of F10...and that MY model required disks that I should have recieved...Stage 2 included a raging migraine lasting many hours as I called HP, then BestBuy, then HP....HP's customer service ranks up there with prison food..stinks. They refused to send me the disk unless I paid for them and told me "It wasn't our fault they didn't give you the disk. Too bad." in a few more words...BestBuy and Future Shop wouldn't order the disk cuz they didn't sell the computer...so I called the store I bought it from.....ACROSS THE COUNTRY....and they said they'd look into it...Bottom line? They're gonna say I bought it as is because I bought the floor model since they didn't have any in stock. Unfortunately, the fact that their incompetent sales team essentially lied to me will most likely make no never mind.
LUCKILY, my computer has the XP product key pasted to it so at worst, at least I can call Microsoft and have the mail me the disk. I have had too many headaches to count over this weekend.
Stage 3. Unwilling to spend $80 to have Future Shop back up my hard drive, I was obliged to wait until this morning so my department's tech could do it. CComp is a good man. He's got this neat little device that turns your harddrive into a flash drive....first try, didn't work....AACK! Second try...green light. HURRAY!!!! My baby is currently being backed up....thank God. I am unwilling to think about the consequences of having lost all the work I had done since October 27th. It's too painful.
So, crisis avoided. I nearly went insane from a combo of no email, no msn, no blog and no word processor to do my homework on, but I survived. The moral?
Not having backed up since late October, my heart nearly stopped...but that was the easy part...next came the phone calls to BestBuy to find out whether I could take the computer in to Future Shop since we don't have a BestBuy here (I'm under the service warranty right now)...first answer? "No, mail it to Ottawa"...ya right. Second answer..."Yes, I'm incompetent"
Stage 2 involved calls regarding the restore disks just in case I had to reformat and reinstall....Future Shop informed me that BestBuy ERRONEOUSLY told me that my computer required only a push of F10...and that MY model required disks that I should have recieved...Stage 2 included a raging migraine lasting many hours as I called HP, then BestBuy, then HP....HP's customer service ranks up there with prison food..stinks. They refused to send me the disk unless I paid for them and told me "It wasn't our fault they didn't give you the disk. Too bad." in a few more words...BestBuy and Future Shop wouldn't order the disk cuz they didn't sell the computer...so I called the store I bought it from.....ACROSS THE COUNTRY....and they said they'd look into it...Bottom line? They're gonna say I bought it as is because I bought the floor model since they didn't have any in stock. Unfortunately, the fact that their incompetent sales team essentially lied to me will most likely make no never mind.
LUCKILY, my computer has the XP product key pasted to it so at worst, at least I can call Microsoft and have the mail me the disk. I have had too many headaches to count over this weekend.
Stage 3. Unwilling to spend $80 to have Future Shop back up my hard drive, I was obliged to wait until this morning so my department's tech could do it. CComp is a good man. He's got this neat little device that turns your harddrive into a flash drive....first try, didn't work....AACK! Second try...green light. HURRAY!!!! My baby is currently being backed up....thank God. I am unwilling to think about the consequences of having lost all the work I had done since October 27th. It's too painful.
So, crisis avoided. I nearly went insane from a combo of no email, no msn, no blog and no word processor to do my homework on, but I survived. The moral?
- HP sucks.
- BestBuy/Future Shop....not bad.
- Backing up weekly....Priceless.
And yes, I know that sounded like a bad Mastercard ad.
posted by Camel at 1:22 p.m.
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